3 hours SRA CPD

Speaker:  Kim Tasso

Law firms are people businesses. Success depends on attracting and retaining well trained people who are motivated to support you – both in service delivery and business development - in pursuit of the firm’s goals.

This session provides an overview of the main human resource management functions. It will enlighten your knowledge of the differences between people and guide you on how to adapt your approach to get the best from them.

The role of formal performance management and reward systems and informal approaches to communication and motivation are explored.

This seminar will cover the following topics:- 

• An overview of human resource management
• The cultural context – a thinking environment and empowerment
• Understanding and dealing with different people
• Attitudes and behaviours

• Competencies
• Performance management
• Utilisation and time recording

• Recognition, reward and remuneration
• Knowledge sharing and know-how development
• Minimising stress

• What is motivation?
• Appraisal and feedback
• Internal communication campaigns

• Motivational leadership
• Driving change

Who should attend?
Senior and managing partners, anyone with responsibility for managing professional or support staff